Legal
Privacy Policy
Last updated: August 19, 2026
1. Who We Are
Tilesy ("we", "us", or "our") is a mobile photo bingo game for groups, available for iPhone and Android. This Privacy Policy explains how we collect, use, retain, and protect information when you use our website or mobile app.
If you have questions about this policy, contact us at [email protected].
2. Information We Collect
Website
When you visit the Tilesy website, we may collect basic technical and usage information needed to operate, secure, and improve the website, such as IP address, page visits, device type, browser type, referring page, approximate region, and interactions with page elements.
If analytics tools are enabled, we use them to understand aggregate website usage. We do not use website analytics for targeted advertising.
Web Gallery Access
When someone signs in to a password-protected game gallery, we process the IP address, game code, whether the sign-in succeeded, and a timestamp to prevent password guessing and abuse. These authentication-attempt records are normally removed within 48 hours. The gallery may also temporarily cache access state, photo labels, and photo references; cached photo references and labels are normally removed within 7 days after their last use and are not served after the gallery is disabled, scheduled for deletion, or expired.
Mobile App
The Tilesy mobile app may collect the following data:
App Usage Analytics
- Screen names and navigation flows within the app
- In-app events, such as game created, photo submitted, and game completed
- Device type, operating system version, and app version
- General geographic region
This data is used to understand which features are being used and to improve the app experience. Tilesy does not require a named user account, although analytics providers may use pseudonymous app- or device-level identifiers.
Crash Reports
- Stack traces and error logs at the time of a crash
- Device model and operating system version
- App version and crash timestamp
Crash reports help us identify and fix bugs. They do not include your name, game photos, or game content.
Anonymous Player Identifier and Purchases
The app signs in to Firebase anonymously and stores the resulting pseudonymous player identifier on the device. We use it to identify game membership, restore an interrupted session, find recent games, and keep one player's data separate from another's. It is not a public profile and is not created from an email address or password. The same identifier is supplied to RevenueCat to check, purchase, and restore the Premium entitlement.
Game Data
When you play Tilesy, the following data is temporarily stored to run the game:
- Pseudonymous player identifier and the display name entered by the player
- Game code, game settings, selected pack, custom prompt list where used, and tile list
- Photos submitted during the game and their tile and capture information
- Scores, bingo lines, completion times, results, and gallery data
Tilesy does not require a named user account. Server-side game data is tied to a game code, display name, and pseudonymous player identifier rather than a public or email-based profile.
Data Stored on Your Device
The app stores limited data locally so its features continue to work:
- Your display name, pseudonymous player identifier, and current game code
- Custom-list names and prompts that you choose to save for reuse
- A refreshable cache of recent-game summaries, which may include other players' display names and results
- Photos waiting to upload after a connection or service failure
A saved custom list stays on that device until you delete it or clear the app's data. Its prompts are uploaded only when you use the list to create a game. Recent-game summaries may remain in the local cache after the server copy expires until the app next refreshes that cache or its local data is cleared. Queued photo files are kept temporarily for upload and removed after successful processing, expiry, or cleanup.
3. How We Use Your Information
- To operate the real-time group photo bingo experience
- To restore interrupted sessions and show game results, grids, grouped galleries, and scores
- To provide, verify, purchase, and restore Premium access
- To analyse how the website and app are used, so we can improve them
- To identify and fix crashes and technical issues
- To enforce our Terms of Service and prevent misuse
We do not sell your data. We do not use your data for targeted advertising.
4. Photos and Game Content
Photos submitted during a game are visible to players in that game through the game board, results, and gallery features. Every player can save or share their own photos from the app. Premium also allows a player to save or share photos taken by other players.
Tilesy does not automatically verify whether a submitted photo matches its prompt and does not provide a host-approval queue. Players and hosts are responsible for deciding whether submitted photos fit the game.
Web Gallery
The host of a Premium game can turn on an optional web gallery for that game. When enabled, the game's photos can be viewed and downloaded individually or as a ZIP at tilesy.app/gallery/ by people who enter the game code and separate gallery password the host shares. Gallery visitors do not need Premium. The web gallery is off by default, the host controls it and can turn it off at any time, and access ends when the host schedules game deletion or when the retention window ends. Gallery photos are never listed publicly or indexed by search engines. Anyone who receives both credentials may be able to access the gallery, so the host and players should share them carefully.
Early Deletion
The host can request deletion of a completed game from its Results screen. This disables web gallery access immediately and schedules the game's server-side photos and results for permanent deletion for every player. Because this affects the whole group, other players cannot reverse the host's request.
5. Cookies and Tracking Technologies
The Tilesy website may use local storage, cookies, or similar technologies only where necessary for website functionality or analytics, if analytics are enabled. You can block or delete cookies using your browser settings.
After a correct web-gallery password is entered, we set a necessary, HTTP-only gallery session cookie so the visitor does not need to re-enter the credentials for every photo. It expires after 24 hours. Disabling the gallery or changing its password invalidates the existing session even if the cookie has not reached its expiry time.
In the EU, EEA, UK and Switzerland, analytics defaults to denied until you opt in via our cookie banner. Everywhere else it defaults to granted, since consent isn't legally required there — but you can still opt out at any time via "Cookie settings" in the footer.
The mobile app does not use browser cookies. App analytics and crash reporting tools may use device-level identifiers managed by their service providers.
6. Third-Party Services
Tilesy may use third-party services, each with its own privacy practices:
- Google Firebase for game data, app infrastructure, analytics, and crash reporting. Firebase Privacy
- Google Analytics, if enabled for website or app analytics. Google Privacy Policy
- Apple App Store and Google Play for app distribution and in-app purchases.
- RevenueCat for Premium offerings, purchase status, and entitlement restoration. RevenueCat receives the app's pseudonymous player identifier and purchase information supplied by the relevant app store.
Data may be processed on servers outside your country of residence.
7. Data Transfers
We may use cloud infrastructure that stores or processes data in the United States, the European Union, or other countries where our service providers operate. By using Tilesy, you acknowledge that your data may be transferred and processed in those locations.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
Because Tilesy does not require named accounts, most game data is tied to a game code, display name, and pseudonymous player identifier. A host can request early deletion of a completed game in the app. For other requests, or if you believe we hold identifiable data about you, contact us at [email protected] and include the game code when relevant.
9. Children's Privacy
Tilesy is designed for general audiences and may be used by children under parental, guardian, teacher, or organiser supervision. We do not knowingly collect personal information from children under the age of 13, or under 16 in the European Economic Area.
If you believe a child has submitted identifiable information through the app, contact us and we will take appropriate steps to remove it.
10. Data Security
We take reasonable precautions to protect the data we hold, including using service providers that support encryption in transit and access controls. No system can be guaranteed 100% secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of Tilesy after changes are posted constitutes acceptance of the revised policy.
12. Contact
For questions, requests, or concerns regarding this Privacy Policy, contact us at: