Frequently asked questions
Tilesy questions and answers
Everything groups ask before their first photo bingo round: pricing, players, photos, privacy, and how the board actually scores.
What is Tilesy?
Tilesy is a real-world multiplayer photo bingo game for iPhone and Android. A host creates a game and shares a six-character game code, and players race to fill a 5×5 bingo board by photographing real-world prompts with the in-app camera.
Is Tilesy free?
Tilesy is free to download and free to play. Free games support up to 4 players with no limit on the number of games, and include two packs: Household hunt and Nature hunt. An optional one-time Premium purchase unlocks unlimited players and all packs.
What does Premium include?
Premium is a one-time purchase — pay once, no subscription. It unlocks unlimited players per game, all challenge packs, custom prompt lists, saving or sharing other players' photos in the app, an optional password-protected web gallery, and 7-day game history. Packs are not sold individually. Current local prices are shown in the App Store and Google Play.
Do I need to create an account?
No. Nobody creates an account. Players install the app and join each game with a display name and its six-character game code.
Does every player need the app?
Each player joins from their own iPhone or Android phone with the game code. A pair or a small group can also share one phone and play as a single player entry. The website is for information only — games run in the app.
How do scoring and bingo work?
Every completed tile is worth 1 point. Completing a bingo line — a row, column, or diagonal — adds 5 bonus points, and one tile that finishes two lines at once scores double. Filling the whole board is a blackout: it adds a 25-point bonus and ends the game. The optional center free tile counts toward lines but does not add a point.
Who can see the photos?
Photos are visible to the players in that game through the board, results, and gallery screens. A Premium host can also turn on an optional web gallery at tilesy.app/gallery/ — it is off by default and protected by a separate password. Anyone with both the game code and gallery password can view and download individual photos or a ZIP until the host disables or deletes the gallery, or the storage period ends. Photos are never listed publicly. Share both credentials carefully and ask permission before photographing people.
Which packs are included and which are Premium?
Two ready-made packs are free: Household hunt and Nature hunt. Four ready-made packs come with Premium: Birthday bash, Wedding day, Team building, and School & kids. Premium hosts can also build their own reusable custom list.
Can I create my own photo bingo prompts?
Yes, with Premium. A host can enter 25 to 60 custom words or phrases, preview a sample board, and save lists locally on that device for reuse. The list used for a game is frozen when the game is created so each player returns to their original generated board after reconnecting.
Does Tilesy verify whether a photo matches its prompt?
No. A photo completes the player's tile when it is submitted, and the group decides whether it fits the prompt. Tilesy does not provide host approval or automated photo verification.
How long does a game last?
The host can set a timer — the in-app default is 20 minutes — or play with no time limit. A game ends when the timer runs out, when a player fills the whole board (blackout), or when the host ends it.
How long is game data kept?
Server-side photos and results for free games are deleted 24 hours after the game ends. Premium games are kept for 7 days so the group can revisit the results, then deleted. The host can also request early deletion from a completed game's Results screen.
Can I download the photos?
Every player can save or share their own photos from a finished game through the phone's share sheet. Premium also unlocks saving or sharing photos taken by other players. Separately, anyone with the credentials for an enabled web gallery can download individual gallery photos or the complete gallery as a ZIP.
Does Tilesy work offline?
Tilesy needs internet to create or join a game and to synchronize photos, scores, and live game state. If the connection drops during an active game, a captured photo can be saved temporarily on the device and uploaded automatically when connectivity returns. Tilesy is not a fully offline game.
What happens if I close the app during a game?
Tilesy saves the current game code on the device. If the game still exists, reopening the app restores you to its lobby, active board, or just-completed results. Your card is generated deterministically, so it stays the same after reconnecting.
Can a host delete a finished game early?
Yes. The host can choose Delete game at the bottom of the completed Results screen. This immediately disables its web gallery and schedules all server-side photos and results for permanent deletion for every player.
What is the difference between Tilesy and PicChase?
Both are no-account group photo games from Web3 generation SIA. Tilesy is photo bingo: players fill a 5×5 board and earn bonuses for completed lines. PicChase is a photo scavenger hunt: players race through a list of items in Race, Timed, or Collection mode. Choose Tilesy for a board-game feel with line tactics; choose PicChase for a straight list hunt.
Where can I get support?
Email [email protected]. Include your platform, app version, and the game code when relevant, but do not send payment-card details or sensitive photos.
Still stuck? Email [email protected] with your platform, app version, and game code when relevant.